At Herky Jerky, we are dedicated to providing high-quality jerky and meat sticks. If you are not completely satisfied with your purchase, we are here to help.
 

Returns and Refunds
 

Eligibility:

• To be eligible for a return, your item must be unused, in the same condition as received, and in its original packaging.

• You must initiate the return within 30 days of purchase.

Process:

• To return an item, please contact us at herkyjerkysnacks1@gmail.com or call us at 561-597-1385. Please provide your order number and details about the product you wish to return.

• Once your return is approved, we will provide you with instructions on how to send your item back.

Refunds:

• Once we receive your returned item, we will inspect it and notify you of the status of your refund.

• If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a 15 to 30 business day, depending on your card issuer's policies.

Exchanges:

• We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at herkyjerkysnacks1@gmail.com or 561-597-1385.

Shipping:

• You will be responsible for paying for your shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

• If you have any questions about our refund policy, please contact us at herkyjerkysnacks1@gmail.com or 561-597-1385.

Thank you for choosing Herky Jerky. We appreciate your business and are committed to ensuring your satisfaction.